Privacy Policy

We have created this privacy statement in order to demonstrate our firm commitment to privacy.

 

Our site's contact and order forms require users to give us contact information (like their name, address, phone number and email address). We use customer contact information only to reply to customers' enquiries or orders and occasionally to check on card and delivery details. We do not give or sell this information to third parties, except (not for eBooks) the delivery companies who need your name, delivery address and phone number in order to deliver your order and contact you about any delay. They will not use your details for any other purpose. We do not send "spam" messages ever. We do not phone customers unless it is essential to check their bona fide or to give urgent information about an order where email is not working.

WE DO NOT PROVIDE ANY INFORMATION RELATING TO OUR CUSTOMERS TO OTHER BUSINESSES OR ORGANISATIONS UNLESS WITH THE EXPRESS CONSENT OR AT THE EXPRESS REQUEST OF THE CUSTOMER CONCERNED. IN PARTICULAR IT IS OUR POLICY NOT TO DIVULGE THE TELEPHONE NUMBER OF ANY CUSTOMER TO ANY THIRD PARTY AT ANY TIME.

This site contains links to other sites. We are not responsible for the privacy practices or the content of such Web sites.

This site hosts adverts served by Google. We are not responsible for the content of those adverts, which are related to the web page content and to information held by "cookies*" in your web browser.Google, as a third party vendor, uses cookies to serve ads on this site. Google's use of the DART cookie enables it to serve ads to visitors based on their visits to our sites and other sites on the Internet. Visitors may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy page.

*What is a cookie?

A cookie is a short code which is held by your web browser. You can delete it. It may allow the advertiser to determine which web page you looked at, the time of your viewing, the browser that you were using and your approximate location (according to your IP address). It does not contain any personal information.

Our site uses an order form for customers to place orders. We collect visitors' essential contact information (like their email address and phone number) and financial information (like their account or credit card numbers) and security information (like their IP address). Contact information from the order form is used to send orders and essential information relating to that order. The customer's contact information is also used to get in touch about a specific order when necessary. Financial information that is collected is used to bill the user for products and services ordered. Credit card information may be collected by Paypal. We do not have access to it. It is never sent anywhere by email. Please note that other ordering information is sent to you by email so that you can confirm that it is correct.

We DO NOT send any user promotional material about our company.

Any communication between us and you, the customer, becomes our property and we reserve the right to use or publish it without revealing your identity.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact us by email.

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